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Responsible Gaming

Keep slots, Aviator and sports betting fun and under control.

Play for fun, not for income

Slots, live tables, Aviator and sports bets are entertainment that costs money. Every round can lose, and no tipster, predictor or "sure win" group can change the odds.

Only adults aged 18+ may play. Keep your password, SMS codes and M-PESA PIN private and never let children use your phone to bet.

Your personal limits

  1. Pick a weekly amount you can lose without touching rent, food, fare or school fees.
  2. Decide how long a session lasts and set an alarm.
  3. In Aviator and other crash games, fix the stake before the round starts.
  4. Never bet with loans, Fuliza, chama money or borrowed cash.
  5. If the weekly amount is gone, stop until next week.

Bonuses without pressure

Daily rebates, cashback, Happy Monday streaks and leaderboards reward regular play. Use them only inside your limits — never deposit extra just to keep a streak or reach a higher rank.

Warning signs

  • You chase losses with bigger stakes.
  • You play longer or later than planned.
  • You hide betting from family or friends.
  • You feel anxious or irritable when you cannot play.
  • Betting affects your job, studies, sleep or relationships.

If you recognise these signs, stop now and speak to someone you trust.

Breaks and self-exclusion

OptionWhat happens
Short breakLog out, remove the app and take time away
Account deactivationAsk 9Ubet support to pause or close the account
Self-exclusionBetting is blocked for a set period and cannot simply be reversed

9Ubet customer care is open 24/7 by phone, WhatsApp and email.

Support in Kenya

Talk to a counsellor, doctor, faith leader or trusted friend. Gamblers Anonymous and GamCare provide free information online. Betting in Kenya is licensed and regulated by the Betting Control and Licensing Board (BCLB).